Our Collection and Use of Your Personally Identifiable Information.
We collect and use information about you where we reasonably believe it will help us administer our business or provide products, services or other opportunities to you. The information you give us allows us to improve our marketing and promotional efforts, statistically analyze Site usage, improve our content and product offerings and customize our Site’s content, layout and Services. Because of the nature of our business our products and services are not designed to appeal to minors, we do not knowingly attempt to solicit or receive any information from children.
We use tax return information only in accordance with applicable laws and in order to provide the tax return and electronic filing or other services you have requested. Except as described herein we do not disclose tax return information to third parties nor use it to market third parties’ products and services. For our records, we may, in our sole discretion, retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting and agreement enforcement.
C&S collects information from our users at several different points, including but not limited to the following:
Information You Provide To Us
Before you can use the Services (as defined in the User Agreement) on the Site, we ask that you register with C&S and provide to us your Username, e-mail address, Password, Name, Address, Phone Number, Password Prompt Question and Answer. We receive and may store the information you provide to us. Certain information, such as your name and your password must be given to us to access the Site. Other information may be identified as optional, and you may choose whether to provide it. However, if you choose not to provide certain optional information please be aware that it may result in certain features and services not being available to you.
If you correspond with us we may retain such information. In addition, where we have sent an email to you, we may receive confirmation that you have opened it.
URL and IP address
Like many other websites, we collect information about our users' utilization and navigation of our Site. This information helps us to design our Site to better suit our users' needs. We also use your IP address to help diagnose problems with our server and to administer our Site, to gather broad demographic information and to help identify you. Please note, the Internal Revenue Service requires us to provide it with the Internet Protocol address of the computer from which the return originated whenever the tax return is filed electronically.
Surveys & Contests
From time-to-time, our Site may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to disclose this information. Information requested may include but is not limited to contact information (such as name and shipping address), and demographic information (such as zip code, age level).
Information from Other Sources
We may receive information about you from other sources, such as our agents, vendors and service providers and from publicly available sources. For example, sometimes we receive updated address information from third parties that we may use to update our records.
Restrictions on Disclosing Information To Third Parties.
We are not in the business of selling or renting your personally identifiable information to others. We do not reveal personally identifiable information about you to third parties (outside of any affiliate or subsidiary we may have) for their independent use unless: (1) you request or authorize it; (2) the information is provided to help provide a service or complete a transaction for you; (3) the information is provided to comply with the law, enforce our User Agreement or other agreements we have with you, or to protect our rights, property or safety, or the rights, property or safety of others; (4) the disclosure is done as part of a purchase, sale or transfer of services or assets (for example, if substantially all of our assets are acquired by another party, your information may be one of the transferred assets); or (5) the information is provided to our agents, vendors or service providers who perform functions on our behalf. We may also gather aggregated data about you and disclose the results of such aggregated (but not personally identifiable) information to third parties for marketing or promotional purposes.
Security Measures to Protect Information.
To help protect the privacy of data you transmit through use of this Site, C&S uses industry-standard security standards and procedures to help prevent unauthorized access to confidential information about you. We update and test our security technology on an ongoing basis. In addition, we train our employees about the importance of confidentiality and maintaining the security of your information. We commit to taking appropriate disciplinary measures to enforce our employee’s privacy responsibilities. It is also important for you to help protect against unauthorized access by signing off of our Site each time you finish using it.
Access To Your Personally Identifiable Information.
We provide you with access to certain of your personally identifiable information in our database. You may view and in certain cases update your Personally Identifiable Information in our database by visiting the following URL: https://www.eSmartPayroll.com/ChangePersonalProfile.asp. If you believe that any of the information is incorrect, notify us immediately at Support@eSmartPayroll.com and we will promptly correct erroneous information.
Deletion Of Your Personal Information.
We do not delete transactional data. For example, we retain the information that we collect to, among other things, detect security incidents, comply with our legal obligations, enforce any of our agreement, and protect against malicious, deceptive, fraudulent, or illegal activity.
In certain circumstances, you may request that we delete your personal information. If required by law we will delete your personal information after such a request is made. You can request that your personal information be deleted by completing and submitting a Request Form attached here.
Inapplicability of Privacy Policies of Any Linked Sites or Other Third Parties.